Delete your account and data
Whether you signed up with email and password, Google, Facebook, Microsoft, or LinkedIn — this page covers all of it, in one place.
Operated by RIK Exim Pvt Ltd · Requests fulfilled within 30 days
Delete it yourself, right now
Sign in, open your avatar menu in the top right, choose Edit Profile, and scroll to the Danger Zone. Confirm your email and your account is queued for permanent deletion immediately — no waiting on a reply.
Sign in & delete my account →Or just email us
Can't sign in, or just prefer a written request? Email us the address on your account and we'll confirm receipt within 2 business days and complete deletion within 30.
Email [email protected] →What we store, by sign-in method
Whichever way you signed up, we only ever hold a minimal profile — enough to run your account, nothing more. We never see your social password, and we don't touch your posts, contacts, or anything else on your provider account.
| Sign-in method | Name | Photo | |
|---|---|---|---|
| @ Email & Password | — | ||
| G Google | |||
| f Facebook | |||
| Microsoft | — | ||
| in LinkedIn |
For every social sign-in, we also keep an internal account identifier from that provider — used solely to recognize your account the next time you sign in, never shown or shared. Email & Password accounts store a securely hashed password instead; we never store or see it in plain text.
How deletion works
Choose how to start
Delete your account yourself from inside the app — it takes under a minute — or email us and we'll handle it for you. Either path works no matter how you originally signed up.
We confirm receipt
Self-service deletions are confirmed immediately on screen. Email requests get a confirmation with a reference number within 2 business days.
Everything is deleted
Your profile, tally sheets, shipments, documents, and any data received from your sign-in provider are permanently deleted from our systems within 30 days.
Final confirmation
Once deletion is complete, we send a final confirmation email. If you signed up socially, that provider connection is removed on our end too.
Also revoke access at the source
If you signed up socially, disconnecting LumberLinq on our end doesn't automatically revoke the permission grant on your provider's side. Clear it from wherever you signed in:
Google Account → Security → "Third-party apps with account access"
Facebook → Settings & Privacy → Settings → Security and Login → Apps and Websites
Microsoft
Microsoft Account → Privacy → "Apps and services that can access your info"
LinkedIn → Settings & Privacy → Data privacy → "Permitted services"
Revoking access on a provider's side alone does not delete data already stored by LumberLinq — please also complete one of the two deletion paths above.
Ready to delete your account?
Do it yourself in the app in under a minute, or email us and we'll take it from there.